These Terms of Sale (“Terms”) apply to all purchases made through AudioAdvice. By placing an order, you agree to these Terms, which outline the conditions and responsibilities associated with your purchase.

1. Overview

AudioAdvice (“we,” “us,” or “our”) operates as your premier provider of high-quality audio equipment. We are committed to offering reliable products that meet our quality standards and ensure customer satisfaction. By purchasing any product or service from us, you agree to comply with these Terms of Sale.

2. Ordering and Payment

  • Accepted Payment Methods: We accept major credit cards, debit cards, and any other payment methods displayed during checkout.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email detailing your purchase.
  • Pricing: All prices are displayed in U.S. dollars and are subject to change without prior notice. Any applicable taxes and shipping costs will be calculated during checkout.

3. Shipping and Delivery

  • Shipping Locations: AudioAdvice currently ships within the United States only.
  • Processing Time: Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Transit Time: Delivery typically takes 3-5 business days after processing, depending on your location and chosen shipping method.
  • Shipping Confirmation: A shipping confirmation email with tracking information will be sent once your order is dispatched.

4. Returns and Refunds

  • Return Policy: We accept returns within 30 days of delivery. Items must be in the same condition as received, including original packaging, tags, and proof of purchase.
  • Return Process: To start a return, contact us at info@audioadvice.us. Returns sent without prior authorization may not be accepted.
  • Refunds: Approved refunds will be issued to the original payment method within 10 business days after receiving the returned item.

5. Warranty and Product Availability

  • Product Warranties: We stand by the quality of our products. Each item includes a manufacturer’s warranty. For details, please consult the warranty information included with your purchase or contact our team.
  • Product Availability: We aim to maintain accurate stock levels. However, in rare cases of high demand, certain items may become temporarily unavailable. If an item is out of stock, we will notify you and provide an estimated restock date or offer a similar alternative.

6. Limitation of Liability

AudioAdvice shall not be liable for any damages resulting from the improper use or inability to use any product. This includes, but is not limited to, incidental, indirect, or consequential damages, whether based on warranty, contract, or any other legal theory.

7. Contact Information

For any questions, support, or concerns regarding your order, please reach out:

  • Email: info@audioadvice.us
  • Phone: (314) 967-3521
  • Address: 5850 S Vermont Ave, Los Angeles, CA 90044
  • Business Hours: Monday – Friday, 9 AM – 6 PM; Saturday, 10 AM – 5 PM; Closed on Sunday

Thank you for choosing AudioAdvice. We look forward to providing you with an exceptional audio experience.