Privacy Policy

Last Updated: 10/24

This Privacy Policy describes how AudioAdvice (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from audioadvice.us (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect and have collected over the past 12 months personal information about you from various sources. The information we collect and use varies depending on how you interact with us. Below is an overview of our practices.

Information We Collect Directly from You

We may collect personal information when you:

Make a purchase of our speakers, headphones, or other audio accessories.
Sign up for our newsletters or promotional offers.
Contact our customer service team.

This includes details such as your name, shipping and billing addresses, email, and phone number.

Information We Collect Automatically

We may also collect information about your interactions with the Site, such as:

Usage Data (e.g., browsing actions, purchase history, device information).
IP address and geolocation data.
Cookies and tracking technologies that help personalize your experience.

Information from Third Parties

We may collect additional personal data from partners like Shopify and payment processors to facilitate transactions and improve your experience.

How We Use Your Personal Information

We use your personal information for a variety of purposes, including but not limited to:

Order Fulfillment: Processing your orders for speakers, headphones, and related products, arranging shipping, and managing returns and exchanges.
Marketing: Sending you promotional offers, updates on new audio products, and relevant advertising tailored to your interests.
Customer Support: Responding to your inquiries and resolving any issues regarding our audio equipment and services.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. These cookies help us remember your preferences, improve our services, and provide tailored advertising. For more details, see our Cookies Policy.

How We Share Your Information

We may share your information with:

Service Providers: Companies that assist with payment processing, shipping, marketing, and IT services.
Business Partners: For advertising and promotions.
Legal Obligations: To comply with applicable laws or respond to lawful requests.

We do not sell your personal data to third parties without your consent.

Security of Your Information

We take your privacy seriously and employ security measures to protect your personal data. However, no system is 100% secure. In case of a security breach, we will notify affected users as required by law.

Your Rights

Depending on your location, you may have the right to: